Street Lighting Services


Report a faulty street light

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Welcome to the West Sussex PFI Lighting Portal

It is my pleasure to welcome you to this specially designed street lighting website which we have developed for you, the residents of West Sussex. I hope you find it helpful.

Working with West Sussex County Council we have completed one of the biggest street lighting projects in Europe. During this project we have replaced approximately 55,000 Lighting Columns and 12,000 Illuminated signs, bollards, beacons etc. whilst continuing to maintain a total of 85,000 Units.

We would really like to hear from you with your views on how you think we are doing, so why not email us at: westsussexpfi@sse.com

Your feedback is very important to us as it helps us monitor and improve the service we deliver for you.

Thank you for visiting our site.

Nathan Thayre

Operations Manager, South Coast PFI

Why are my lights turning off early now the clocks have changed to GMT?

The street lights do not alter their timings when we change our clocks, their on and off times are controlled by daylight hours not a time clock. This means when the UK moves to Greenwich Mean Time (GMT) the one hour clock shift back means that the lights switch off an hour earlier. The photo cells that controls the timing of the street lights is industry standard, pre-set, and is not adjustable.

The use of daylight to determine the switch on and off times of part night photocells is subject to an annual rhythm that can naturally lead to a 15 to 20 minute variation in timings throughout the year. This can become particularly noticeable after the clocks change because we make a large jump in time and the photocells do not. For example, before the change to GMT your light may have been going off around 1am. After the change to GMT happens it will switch off at around midnight. These timings are subject to a 15 to 20 minute variation throughout the year, meaning the lights may be turning off up to 20 mins earlier. This variation will reduce over time bringing the switch off closer to midnight.

Report a faulty street light

Report a faulty street light
  • Easily report a faulty street light using our interactive maps here

FAQ

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